F.A.Q.

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F.A.Q.

1. Are your products authentic?
2. Where are the shoes shipped from?

3. How can I pay?
4. I want to pay with my Visa/Mastercard/American Express credit card. Can I do that?
5. Do you provide any papers with your shoes?
6. How do I place an order?
7. Do you ship to my country?
8. My country is not on the list. Can you ship to me?
9. How do I know what size to order?
10. How can I get information after I have paid for the goods?

11. When and how can I check on my order status?
12. How long will it take to get to me?
13. Will I have to pay import taxes?
14. Can you write "Gift" on the box so that I don't have to pay taxes?
15. Can you agree with drop shipping?

 
 
1.Are your products authentic?
These products are all from authentic OEM factory. They have good quality.  we offer only high quality only to you with box, card, keychain, extral attachment,etc..
All of the shoes on Jordan Bar are brand new in their original packing unless otherwise noted.
2. Where are the shoes shipped from?
The shoes are all from China, we delivery items from china to all of the world by TNT, EMS express company.
3. How can I pay?
all of our customers can pay by WESTERN UNION and WE CAN ACCEPT PAYPAL
4.  I want to pay with my Visa/Mastercard/American Express credit card. Can I do that?
We apologize for the inconvenience, but we cannot accept an international credit card.
Our company is unable to verify the account information in order to comply with U.S. laws regarding identity theft and fraud.
5. Do you provide any papers with your shoes?
Yes,We can supply the commerce invoice to you .
6. How do I place an order?
Please see the information How to buy.
7. Do you ship to my country?
wholesale-jordan.net ships to a select list of international destinations. The countries that we can ship to are:
Argentina; Austria; Australia; Belgium; Chile; China; Costa Rica; Denmark; Egypt; Finland; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Republic of Korea, Kuwait; Luxembourg; Macau; Mexico; Monaco; Netherlands; Netherlands Antilles; New Zealand; Norway; Philippines; Poland; Portugal; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; United Kingdom,USA.
8. My country is not on the list. Can you ship to me?
If your country is not listed, please check with us about your address. we do accept your order if we can send packeg to your address freely.
9. How do I know what size to order?
All footwear in our online catalog is true to size. Meaning if you wear a size 10, our products are no different in size then the ones you would buy at the store.Detail please see the information Sizing info
10. How can I get information after I have paid for the goods?
We will e-mail the tracking number and  the express company to you as soon as we get it, also will send you weblink to track your goods.
11. When and how can I check on my order status?
Normally, after 2 days you can track your package(s).Detail please see the information Shipping info
12. How long will it take to get to me?
about 5-7 days you will get your packeg.
13. Will I have to pay import taxes?
we send your packegs as gift, so you do not have to pay any taxes before you receive your packegs.
14. Can you write "Gift" on the box so that I don't have to pay taxes?
Certainly, if has the need, please note in the order.
15. Can you agree with drop shipping?
Yes, we prefer drop shipping. If you are a wholesaler, we can send the shoes to your buyers directly. But we need to build trust first.
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